About the Author

Melina Laws

Author image Melina Laws by eggheads | eggheads.net

“The journey is the destination” should never lose its meaning in customer contact: Discuss problems together, solve them, and make room for values that make you and your customers happy.

My goal: To create added value and thus positive experiences together. As an Inside Sales Manager, I don't see myself as a salesperson, but as an inquisitive solution finder. I listen to you and deal with your challenges in your Product Communication. Empathy is an essential key to the solution you are looking for. Putting myself in your shoes, understanding you, and then achieving added value together – that's what I burn for.

Melina Laws, Inside Sales Manager, eggheads

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